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COMMERCE / REVERSE LOGISTICS

Return Cost Calculator

Estimate total order-return cost from expected return volume, refunds, reverse logistics, handling, and value recovered through resale or salvage.

  • 01 Calculated in this tab
  • 02 Values stay in this browser tab
  • 03 Use boundary

Conversion input

Known value

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Calculation path

Expected returns equal orders multiplied by return rate; each return combines refund, logistics, and handling less entered recovered value.

Calculation path

Return cost = orders x return rate x (refund + reverse logistics + handling - recovered value).

What you provide

What you provide

  • Orders in the period: Completed orders exposed to the entered return rate.
  • Expected return rate: Share of period orders expected to be returned.
  • Average refund per return: Average customer refund or revenue reversal for one returned order.
  • Reverse logistics per return: Inbound shipping, inspection, and transport cost for one return.
  • Handling cost per return: Support, processing, cleaning, and restocking labor for one return.
  • Recovered value per return: Expected resale, salvage, supplier credit, or retained product value.

What you receive

What you receive

  • Estimated total return cost
  • Expected returned-order count
  • Net cost and recovered value per return

Use boundary

Choose the maximum decimal places shown. This does not increase source accuracy.

Return fraud, exchanges, partial refunds, taxes, restocking fees, product condition, repeat purchases, and customer lifetime effects are excluded.

This is an educational planning estimate, not payroll, employment, legal, tax, benefits, or accounting advice. Confirm eligibility, definitions, contracts, policy, and jurisdictional rules before using a result.